Insights and Tips / Customer Service

Design with a purpose

Design with a purpose

The founder and managing director of DDB Design, David McCallum, strongly believes that every stage of building a new home should be an enjoyable experience and that experience begins right from the very moment you arrive at the DDB Design website.

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CX is the New Marketing

CX is the New Marketing

...You might read that title and wonder, “What is CX? A new marketing term I’ve missed??” Well actually it’s an abbreviation of two words that we all talk about in business all the time...

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How to be more customer-centric

How to be more customer-centric

As stated by the Business Directory, “a customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience...”

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